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TITLE: General Office Clerks
DEFINITION: Perform duties too varied and diverse to be classified in any specific office clerical occupation. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of bookkeeping, typing, stenography, office machine operation, and filing.
TASKS:
1. Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.
2. Computes, records, and proofreads data and other information, such as records or reports.
3. Operates office machines, such as photocopier, telecopier, and personal computer.
4. Completes and mails bills, contracts, policies, invoices, or checks.
5. Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other materials.
6. Transcribes dictation and composes and types letters and other correspondence, using typewriter or computer.
7. Orders materials, supplies, and services, and completes records and reports.
8. Answers telephone, responds to requests, delivers messages, and runs errands.
9. Reviews files, records, and other documents to obtain information to respond to requests.
10. Completes work schedules and arranges appointments for staff and students.
11. Collects, counts, and disburses money, completes banking transactions, and processes payroll.
12. Communicates with customers, employees, and other individuals to disseminate or explain information.
KNOWLEDGE:
Knowledge elements are ranked by importance.
100 Clerical
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
67 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
67 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
54 Mathematics
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
52 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
52 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
46 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
46 Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
19 Psychology
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
17 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
17 Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
15 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
13 Mechanical
Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance
13 Personnel and Human Resources
Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems
13 Sales and Marketing
Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems
10 Geography
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
10 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
8 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
8 Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
6 Engineering and Technology
Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications
6 Therapy and Counseling
Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
2 Chemistry
Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
2 Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
2 Foreign Language
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation
2 History and Archeology
Knowledge of past historical events and their causes, indicators, and impact on particular civilizations and cultures
2 Philosophy and Theology
Knowledge of different philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture
SKILLS:
Skills elements are ranked by importance.
69 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
65 Writing
Communicating effectively with others in writing as indicated by the needs of the audience
63 Information Organization
Finding ways to structure or classify multiple pieces of information
63 Speaking
Talking to others to effectively convey information
60 Active Listening
Listening to what other people are saying and asking questions as appropriate
54 Mathematics
Using mathematics to solve problems
52 Product Inspection
Inspecting and evaluating the quality of products
50 Information Gathering
Knowing how to find information and identifying essential information
46 Coordination
Adjusting actions in relation to others' actions
46 Service Orientation
Actively looking for ways to help people
42 Problem Identification
Identifying the nature of problems
42 Monitoring
Assessing how well one is doing when learning or doing something
35 Synthesis/Reorganization
Reorganizing information to get a better approach to problems or tasks
35 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
31 Operation and Control
Controlling operations of equipment or systems
29 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
23 Time Management
Managing one's own time and the time of others
17 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
17 Implementation Planning
Developing approaches for implementing an idea
15 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
15 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
10 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
8 Visioning
Developing an image of how a system should work under ideal conditions
8 Active Learning
Working with new material or information to grasp its implications
8 Learning Strategies
Using multiple approaches when learning or teaching new things
8 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
6 Negotiation
Bringing others together and trying to reconcile differences
6 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
6 Operations Analysis
Analyzing needs and product requirements to create a design
6 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
6 Equipment Selection
Determining the kind of tools and equipment needed to do a job
6 Idea Generation
Generating a number of different approaches to problems
4 Instructing
Teaching others how to do something
2 Equipment Maintenance
Performing routine maintenance and determining when and what kind of maintenance is needed
2 Repairing
Repairing machines or systems using the needed tools
2 Troubleshooting
Determining what is causing an operating error and deciding what to do about it
2 Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
2 Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly
2 Persuasion
Persuading others to approach things differently .
ABILITIES:
Abilities elements are ranked by importance.
71 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
71 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
71 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
71 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
69 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
67 Written Comprehension
The ability to read and understand information and ideas presented in writing
67 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
63 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
58 Speech Recognition
The ability to identify and understand the speech of another person
58 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
56 Written Expression
The ability to communicate information and ideas in writing so others will understand
54 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
48 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
46 Memorization
The ability to remember information such as words, numbers, pictures, and procedures
44 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
40 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
40 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
40 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
40 Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
33 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
33 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
29 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
27 Multilimb Coordination
The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion
27 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
25 Extent Flexibility
The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
21 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
21 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
21 Visualization
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
21 Hearing Sensitivity
The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness
21 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
19 Control Precision
The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions
19 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
19 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
19 Speed of Limb Movement
The ability to quickly move the arms or legs
19 Arm-Hand Steadiness
The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position
17 Static Strength
The ability to exert maximum muscle force to lift, push, pull, or carry objects
13 Far Vision
The ability to see details at a distance
13 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
13 Sound Localization
The ability to tell the direction from which a sound originated
13 Visual Color Discrimination
The ability to match or detect differences between colors, including shades of color and brightness
10 Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
6 Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs
4 Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are focused forward
4 Depth Perception
The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer
4 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
4 Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue
4 Gross Body Equilibrium
The ability to keep or regain one's body balance or stay upright when in an unstable position
2 Rate Control
The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene
WORK ACTIVITIES:
Work activities elements are ranked by importance.
79 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
75 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
73 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
69 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
67 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
65 Interacting With Computers
Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
65 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
63 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
54 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
54 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
52 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
52 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
52 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
50 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
48 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
46 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
44 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
40 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
38 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
38 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
38 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
35 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
35 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
35 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
31 Assisting and Caring for Others
Providing assistance or personal care to others.
31 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
29 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
23 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
21 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
15 Repairing and Maintaining Electrical Equipment
Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
15 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
13 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
8 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
6 Developing Objectives and Strategies
Establishing long range objectives and specifying the strategies and actions to achieve these objectives.
6 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
6 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
2 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
WORK CONTEXT:
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
92 (F) Indoors
How frequently does this job require the worker to work: Indoors
77 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
63 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
63 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
62 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
58 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
56 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
50 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
47 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
46 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
44 (F) Standing
How much time in a usual work period does the worker spend: Standing?
44 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
42 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
40 (A) Degree of Automation
Indicate the level of automation of this job.
38 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
27 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
27 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
24 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
22 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
22 (I) Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
20 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
17 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
17 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
15 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
15 (F) Extremely Bright or Inadequate Lighting
How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?
14 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
13 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
13 (I) Take a Position Opposed to Others
How important are interactions requiring the worker to: Take a position opposed to coworkers or others?
13 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
10 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
10 (F) Deal With Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
10 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
10 (F) Hazardous Situations
How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns
8 (F) Hazardous Equipment
How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
8 (F) Keeping or Regaining Balance
How much time in a usual work period does the worker spend: Keeping or regaining balance?
8 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
6 (F) Very Hot
How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?
6 (L) Hazardous Situations
What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns
5 (D) Hazardous Situations
If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns
4 (L) Hazardous Equipment
What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
4 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
4 (F) Climbing Ladders, Scaffolds, Poles, etc.
How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?
4 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
3 (D) Hazardous Equipment
If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
2 (F) Hazardous Conditions
How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
2 (D) Hazardous Conditions
If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
1 (L) Hazardous Conditions
What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
INTERESTS:
Interest elements are ranked by occupational interest.
94 Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
39 Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
39 Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
28 Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
17 Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
11 Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
WORK VALUES:
Work values elements are ranked by extent.
58 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
58 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
55 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
45 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
44 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
36 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
72 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
69 Activity
Workers on this job are busy all the time
66 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
66 Working Conditions
Workers on this job have good working conditions
63 Advancement
Workers on this job have opportunities for advancement
63 Co-workers
Workers on this job have co-workers who are easy to get along with
56 Supervision, Technical
Workers on this job have supervisors who train their workers well
53 Security
Workers on this job have steady employment
53 Independence
Workers on this job do their work alone
53 Company Policies and Practices
Workers on this job are treated fairly by the company
50 Variety
Workers on this job have something different to do every day
47 Recognition
Workers on this job receive recognition for the work they do
47 Achievement
Workers on this job get a feeling of accomplishment
44 Social Status
Workers on this job are looked up to by others in their company and their community
41 Compensation
Workers on this job are paid well in comparison with other workers
41 Ability Utilization
Workers on this job make use of their individual abilities
41 Social Service
Workers on this job have work where they do things for other people
41 Autonomy
Workers on this job plan their work with little supervision
38 Responsibility
Workers on this job make decisions on their own
31 Creativity
Workers on this job try out their own ideas
25 Authority
Workers on this job give directions and instructions to others
CROSSWALKS:
DOT91 (Dictionary of Occupational Titles): |
910367014 Car Distributor 962167018 Property Coordinator 219462014 Train Clerk 219362014 Attendance Clerk 222587038 Router 219367038 Underwriting Clerk 222367030 Floor-Space Allocator 222367034 Lost-and-Found Clerk 222687034 Stubber 219387014 Insurance Clerk 294667010 Auction Assistant 219362026 Contract Clerk, Automobile 219362022 Clerk, Telegraph Service 219482018 Reinsurance Clerk 219362010 Administrative Clerk 222587026 Laboratory Clerk 162167026 Prize Coordinator 222387046 Returned-Telephone-Equipment Appraiser 222367054 Property Clerk 221387042 Melter Clerk 221387038 Laundry Clerk 235387010 Radio-Message Router 229587010 Greige-Goods Marker 245367022 Credit Clerk, Blood Bank 209367010 Agent-Licensing Clerk 209367026 Fingerprint Clerk I 209367034 Lost-Charge-Card Clerk 209367038 News Assistant 247382010 Media Clerk 209382022 Traffic Clerk 209367054 Yard Clerk 209362022 Identification Clerk 245367018 Calendar-Control Clerk, Blood Bank 245367014 Blood-Donor-Unit Assistant 245362014 Unit Clerk 243362014 Police Aide 241367042 Property-Assessment Monitor 209367050 Trip Follower 249367018 Charter 249587018 Document Preparer, Microfilming 249587014 Cutter-and-Paster, Press Clippings 249587010 Board Attendant 249387022 Reader 249387010 Broadcast Checker 249367078 Test Technician 248362014 Weather Clerk 249367026 Credit Card Control Clerk 209362030 Congressional-District Aide 249367014 Career-Guidance Technician 249367010 Animal-Shelter Clerk 249267010 Copyright Expert 209362010 Circulation Clerk 209362014 Control Clerk, Auditing 245587010 Diet Clerk 249367062 Process Server 209587030 Map Clerk 209587050 Wrong-Address Clerk 375362010 Police Clerk 209667018 and Test Clerk 209667014 Order Caller 205367030 Election Clerk 205367010 Admissions Evaluator 209687022 Sorter 209587022 History-Card Clerk 241367030 Throw-Out Clerk 209562010 Clerk, General 209387022 Data-Examination Clerk 209587014 Credit-Card Clerk |
AIM97 (Apprenticeship Information Management): |
No crosswalks |
CEN90 (1990 Census Occupations): |
379 General Office Clerks |
CIP90 (Classification of Instructional Programs): |
510703 Health Unit Coordinator/Ward Clerk 520408 General Office/Clerical and Typing Services 520401 Administrative Assistant/Secretarial Science, General |
GOE93 (Guide for Occupational Exploration): |
070703 Clerical Handling: General Clerical Work 070202 Mathematical Detail: Accounting 070503 Records Processing: Record Preparation and Maintenance 070405 Oral Communications: Information Transmitting and Receiving 070102 Administrative Detail: Administration 070401 Oral Communications: Interviewing 070404 Oral Communications: Reception and Information Giving 110204 Educational and Library Services: Library Services 070501 Records Processing: Coordinating and Scheduling 070403 Oral Communications: Registration |
MOC97 (Military Occupational Codes): |
YN Ymen 3A071 Information Management 3A011 Information Management 4A051 Health Services Management 4A031 Health Services Management 3A031 Information Management 3A051 Information Management FL Commercial Vessel Safety-Documentation Officer Asst. 3S291 Education And Training 3A000 Information Management Manager 3A091 Information Management 75F Personnel Information System Management Specialist 1W031A Weather 5R051 Chaplain Service Support 75B Personnel Administration Specialist 5R031 Chaplain Service Support 75H Personnel Services Specialist 1W031 Weather YN Yman 71G Patient Administration Specialist 1W051A Weather 3S051 Personnel 1W051 Weather 3S031 Personnel 71L Administrative Specialist 8231 Education Assistant CTA Cryptologic Technician Administrative 2401 Marine Basic Combat Skills Specialist 0100 Basic Administrative Marine 0121 Personnel Clerk 0131 Unit Diary Clerk 3372 Enlisted Aide 8421 Career Planner 0151 Administrative Clerk 6821 Weather Observer 9170 CLASSIC WIZARD Basic Operator NC Navy Counselors AG Aerographer's Mates PN Personnelmen 0171 Manpower Information Systems Analyst RP Religious Program Specialists 9588 Career Information Program Advisor |
OES98 (Occupational Employment Statistics): |
55347 General Office Clerks |
OPM97 (Office of Personnel Management Occupations): |
0342 Support Services Administration 0303 Miscellaneous Clerk and Assistant 0301 Miscellaneous Administration and Program 0679 Medical Clerk |
SOC98 (Standard Occupational Classification): |
43-9061 Office Clerks, General |