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TITLE: Dispatchers- Except Police, Fire, and Ambulance
DEFINITION: Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include use of radio or telephone to transmit assignments and compiling statistics and reports on work progress.
TASKS:
1. Routes or assigns workers or equipment to appropriate location, according to customer request, specifications, or needs.
2. Determines types or amount of equipment, vehicles, materials or personnel required, according to work order or specifications.
3. Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephone or two- way radio.
4. Receives or prepares work orders, according to customer request or specifications.
5. Records and maintains files and records, regarding customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
6. Confers with customer or supervising personnel regarding questions, problems, and requests for service or equipment.
7. Orders supplies and equipment, and issues to personnel.
KNOWLEDGE:
Knowledge elements are ranked by importance.
83 Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
75 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
75 Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
58 Clerical
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
54 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
46 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
46 Geography
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
38 Mathematics
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
38 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
33 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
33 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
17 Psychology
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
13 Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
8 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
8 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
4 Production and Processing
Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods
4 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
SKILLS:
Skills elements are ranked by importance.
75 Active Listening
Listening to what other people are saying and asking questions as appropriate
71 Speaking
Talking to others to effectively convey information
58 Writing
Communicating effectively with others in writing as indicated by the needs of the audience
58 Coordination
Adjusting actions in relation to others' actions
54 Problem Identification
Identifying the nature of problems
54 Time Management
Managing one's own time and the time of others
54 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
54 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
54 Equipment Selection
Determining the kind of tools and equipment needed to do a job
50 Information Gathering
Knowing how to find information and identifying essential information
50 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
46 Service Orientation
Actively looking for ways to help people
46 Information Organization
Finding ways to structure or classify multiple pieces of information
42 Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
42 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
38 Mathematics
Using mathematics to solve problems
38 Active Learning
Working with new material or information to grasp its implications
33 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
33 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
33 Systems Perception
Determining when important changes have occurred in a system or are likely to occur
29 Visioning
Developing an image of how a system should work under ideal conditions
29 Instructing
Teaching others how to do something
29 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
29 Operations Analysis
Analyzing needs and product requirements to create a design
29 Operation and Control
Controlling operations of equipment or systems
25 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
25 Implementation Planning
Developing approaches for implementing an idea
21 Technology Design
Generating or adapting equipment and technology to serve user needs
21 Learning Strategies
Using multiple approaches when learning or teaching new things
21 Systems Evaluation
Looking at many indicators of system performance, taking into account their accuracy
17 Idea Generation
Generating a number of different approaches to problems
17 Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly
17 Repairing
Repairing machines or systems using the needed tools
13 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
13 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
13 Monitoring
Assessing how well one is doing when learning or doing something
8 Synthesis/Reorganization
Reorganizing information to get a better approach to problems or tasks
8 Equipment Maintenance
Performing routine maintenance and determining when and what kind of maintenance is needed
8 Installation
Installing equipment, machines, wiring, or programs to meet specifications
8 Troubleshooting
Determining what is causing an operating error and deciding what to do about it
8 Product Inspection
Inspecting and evaluating the quality of products
4 Negotiation
Bringing others together and trying to reconcile differences
4 Testing
Conducting tests to determine whether equipment, software, or procedures are operating as expected .
ABILITIES:
Abilities elements are ranked by importance.
70 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
70 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
65 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
55 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
55 Written Comprehension
The ability to read and understand information and ideas presented in writing
55 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
50 Speech Recognition
The ability to identify and understand the speech of another person
50 Written Expression
The ability to communicate information and ideas in writing so others will understand
45 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
40 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
40 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
40 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
40 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
40 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
35 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
35 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
35 Memorization
The ability to remember information such as words, numbers, pictures, and procedures
35 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
30 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
30 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
25 Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
25 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
20 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
20 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
20 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
20 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
20 Extent Flexibility
The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
20 Hearing Sensitivity
The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness
20 Control Precision
The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions
15 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
15 Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
15 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
10 Multilimb Coordination
The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion
10 Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs
10 Rate Control
The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene
10 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
5 Far Vision
The ability to see details at a distance
5 Sound Localization
The ability to tell the direction from which a sound originated
5 Speed of Limb Movement
The ability to quickly move the arms or legs
5 Visual Color Discrimination
The ability to match or detect differences between colors, including shades of color and brightness
5 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
5 Visualization
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
5 Night Vision
The ability to see under low light conditions
WORK ACTIVITIES:
Work activities elements are ranked by importance.
90 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
80 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
70 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
70 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
70 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
60 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
55 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
55 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
50 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
50 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
50 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
45 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
45 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
45 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
40 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
40 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
35 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
35 Assisting and Caring for Others
Providing assistance or personal care to others.
30 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
25 Guiding, Directing and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
25 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
25 Interacting With Computers
Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
25 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
25 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
25 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
25 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
20 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
20 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
20 Drafting and Specifying Technical Devices
Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
20 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
20 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
15 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
15 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
15 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
15 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
10 Repairing and Maintaining Electrical Equipment
Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
10 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
10 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
5 Developing Objectives and Strategies
Establishing long range objectives and specifying the strategies and actions to achieve these objectives.
5 Repairing and Maintaining Mechanical Equipment
Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
5 Staffing Organizational Units
Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.
5 Operating Vehicles or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
WORK CONTEXT:
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
95 (F) Indoors
How frequently does this job require the worker to work: Indoors
95 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
88 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
84 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
80 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
77 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
60 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
60 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
52 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
50 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
45 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
45 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
40 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
37 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
30 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
30 (F) Standing
How much time in a usual work period does the worker spend: Standing?
30 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
24 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
20 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
16 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
14 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
10 (A) Degree of Automation
Indicate the level of automation of this job.
10 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
8 (I) Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
5 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
5 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
5 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
5 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
5 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
5 (F) Deal With Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
5 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
5 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
5 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
INTERESTS:
Interest elements are ranked by occupational interest.
83 Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
61 Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
39 Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
33 Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
28 Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
11 Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
WORK VALUES:
Work values elements are ranked by extent.
56 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
52 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
49 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
45 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
36 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
34 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
69 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
59 Supervision, Technical
Workers on this job have supervisors who train their workers well
59 Security
Workers on this job have steady employment
56 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
53 Working Conditions
Workers on this job have good working conditions
53 Authority
Workers on this job give directions and instructions to others
53 Company Policies and Practices
Workers on this job are treated fairly by the company
53 Independence
Workers on this job do their work alone
47 Co-workers
Workers on this job have co-workers who are easy to get along with
44 Social Status
Workers on this job are looked up to by others in their company and their community
44 Compensation
Workers on this job are paid well in comparison with other workers
44 Activity
Workers on this job are busy all the time
41 Advancement
Workers on this job have opportunities for advancement
41 Recognition
Workers on this job receive recognition for the work they do
41 Social Service
Workers on this job have work where they do things for other people
41 Variety
Workers on this job have something different to do every day
41 Responsibility
Workers on this job make decisions on their own
38 Autonomy
Workers on this job plan their work with little supervision
38 Achievement
Workers on this job get a feeling of accomplishment
34 Ability Utilization
Workers on this job make use of their individual abilities
25 Creativity
Workers on this job try out their own ideas
CROSSWALKS:
| DOT91 (Dictionary of Occupational Titles): |
913167010 Bus Dispatcher, Interstate 952167010 Dispatcher, Service or Work 910367018 Engine Dispatcher 913367010 Taxicab Starter 910167014 Train Dispatcher, Assistant Chief 914167014 Dispatcher, Oil 919162010 Dispatcher, Traffic or System 911167010 Dispatcher, Tugboat 954367010 Water-Service Dispatcher 959167010 Dispatcher, Service 939362010 Dispatcher, Oil Well Services 955167010 Dispatcher, Radioactive-Waste-Disposal 953167010 Gas Dispatcher 932167010 Dispatcher 215167010 Car Clerk, Pullman 221362014 Dispatcher, Relay 248367026 Dispatcher, Ship Pilot 239367030 Dispatcher, Street Department 249167014 Dispatcher, Motor Vehicle 239367022 Receiver-Dispatcher 221367070 Service Clerk 221367082 Work-Order-Sorting Clerk 249367070 Routing Clerk 215367018 Taxicab Coordinator 239367014 Dispatcher, Maintenance Service 239167014 Dispatcher |
| AIM97 (Apprenticeship Information Management): |
0681 DISPATCHER, SERVICE |
| CEN90 (1990 Census Occupations): |
359 Dispatchers 363 Production Coordinators |
| CIP90 (Classification of Instructional Programs): |
470501 Stationary Energy Sources Installer and Operator 080709 General Distribution Operations 490399 Water Transportation Workers, Other 410205 Nuclear/Nuclear Power Tech./Technician 520401 Administrative Assistant/Secretarial Science, General 520406 Receptionist |
| GOE93 (Guide for Occupational Exploration): |
070405 Oral Communications: Information Transmitting and Receiving 050603 Systems Operation: Oil, Gas, and Water Distribution 050902 Material Control: Estimating, Scheduling, and Record Keeping 070501 Records Processing: Coordinating and Scheduling 070504 Records Processing: Routing and Distribution 070503 Records Processing: Record Preparation and Maintenance 050201 Managerial Work: Mechanical: Systems 060101 Production Technology: Supervision and Instruction |
| MOC97 (Military Occupational Codes): |
88M Motor Transport Operator 77F Petroleum Supply Specialist 2T171 Vehicle Operations 3537 Motor Transport Operations Chief |
| OES98 (Occupational Employment Statistics): |
58005 Dispatchers, Except Police, Fire, and Ambulance |
| OPM97 (Office of Personnel Management Occupations): |
5413 Fuel Distribution System Operating 2151 Dispatching |
| SOC98 (Standard Occupational Classification): |
43-5032 Dispatchers, Except Police, Fire, and Ambulance |
