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TITLE(s): SUPERVISOR, TELECOMMUNICATOR (government ser.) Supervises and coordinates activities of workers engaged in receiving emergency or nonemergency calls, dispatching personnel and equipment, and providing prearrival instructions to callers: Prepares work schedules to ensure that sufficient shift personnel are available for work load demands, using knowledge of supervisory techniques, department regulations, and procedures. Teaches emergency medical dispatch course to new employees, using dispatch simulator. Reviews dispatch office operations to identify technical and operational training needs. Teaches courses dealing with hazardous materials, highrise fires, and medical triage to update training for TELECOMMUNICATOR (government ser.) 379.362-018. Meets with committees composed of representatives from fire and police departments, public, and other interested groups to develop, review, and update policies and procedures for dispatch office. Pushes buttons, flips power switches, and reads gauges to determine serviceability of backup emergency equipment. Performs other duties as described under SUPERVISOR (any industry) Master Title. GOE: 07.04.05 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 86 ONET CROSSWALK: 51002A First-Line Supervisors, Customer Service |
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CODE: 379.132-010 Buy the DOT: Download
TITLE(s):
SUPERVISOR, TELECOMMUNICATOR (government ser.)
Supervises and coordinates activities of workers engaged in receiving emergency or nonemergency
calls, dispatching personnel and equipment, and providing prearrival instructions to callers:
Prepares work schedules to ensure that sufficient shift personnel are available for work load
demands, using knowledge of supervisory techniques, department regulations, and procedures. Teaches
emergency medical dispatch course to new employees, using dispatch simulator. Reviews dispatch
office operations to identify technical and operational training needs. Teaches courses dealing with
hazardous materials, highrise fires, and medical triage to update training for TELECOMMUNICATOR
(government ser.) 379.362-018. Meets with committees composed of representatives from fire and
police departments, public, and other interested groups to develop, review, and update policies and
procedures for dispatch office. Pushes buttons, flips power switches, and reads gauges to determine
serviceability of backup emergency equipment. Performs other duties as described under SUPERVISOR
(any industry) Master Title.
GOE: 07.04.05 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 86
ONET CROSSWALK: 51002A First-Line Supervisors, Customer Service
© 1995 - 2015 Photius Coutsoukis and Information Technology Associates (All Rights Reserved). Revised 26-May-03