Order Flags at Theodora's Flag Shop
A B C
D E F
G H I
J K L
M N O
P Q R
S T U
V W X
Y Z ?
PreviousNextSearchContentsONETLink to this SiteAbout

Spanish Simplified Chinese French German Russian Hindi Arabic Portuguese
CODE: 241.267-034Buy the DOT:Download
TITLE(s): INVESTIGATOR, UTILITY-BILL COMPLAINTS (utilities) alternate titles: customer-service

representative Investigates customers' bill complaints for gas and electric-power service: Examines weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter reading or billing errors.
GOE: 07.05.02 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77
ONET CROSSWALK: 53123 Adjustment Clerks

Previous Next Contents ONET About


CODE: 241.267-034 Buy the DOT:Download TITLE(s): INVESTIGATOR, UTILITY-BILL COMPLAINTS (utilities) alternate titles: customer-service

representative Investigates customers' bill complaints for gas and electric-power service: Examines weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter reading or billing errors.
GOE: 07.05.02 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77
ONET CROSSWALK: 53123 Adjustment Clerks


© 1995 - 2015 Photius Coutsoukis and Information Technology Associates (All Rights Reserved). Revised 26-May-03