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TITLE(s): TELEPHONE CLERK, TELEGRAPH OFFICE (tel. & tel.) alternate titles: clerk-operator Relays telegraph and radio messages by telephone: Calls addressee, using telephone directories and card indexes to locate telephone number. Reads message and spells misunderstood words, using phonetic alphabet. Solicits reply to promote sale of services. Records message to be sent, using pen, pencil, or typewriter. Suggests rewording, if necessary, for clarity and conciseness. Quotes rates, explains classifications, and reads sample messages to aid customer in preparing message. Counts message units, reads rates in rate book, and records rate on customer bill. May operate telephone switchboard equipment. GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77 ONET CROSSWALK: 57102 Switchboard Operators | |||||||||||||||||||||||||||||||||||
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