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TITLE: Flight Attendants
DEFINITION: Provide personal services to ensure the safety and comfort of airline passengers during flight. Greet passengers, verify tickets, record destinations, and assign seats. Explain use of safety equipment. Serve meals and beverages.
1. Greets passengers, verifies tickets, records destinations, and directs passengers to assigned seats.
2. Explains use of safety equipment to passengers.
3. Serves prepared meals and beverages.
4. Assists passengers to store carry-on luggage in overhead, garment, or under-seat storage.
5. Walks aisle of plane to verify that passengers have complied with Federal regulations prior to take off.
6. Administers first aid to passengers in distress, when needed.
7. Collects money for meals and beverages.
8. Prepares reports showing place of departure and destination, passenger ticket numbers, meal and beverages inventories, and lost and found articles.
Knowledge elements are ranked by importance.
88 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
63 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
58 Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
58 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
42 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
38 Therapy and Counseling
Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
38 Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
17 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
17 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena
13 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
13 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
8 Sales and Marketing
Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems
8 Engineering and Technology
Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications
4 Production and Processing
Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods
4 Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting of food for consumption including crop rotation methods, animal husbandry, and food storage/handling techniques
4 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
Skills elements are ranked by importance.
79 Service Orientation
Actively looking for ways to help people
Talking to others to effectively convey information
58 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
54 Active Listening
Listening to what other people are saying and asking questions as appropriate
Adjusting actions in relation to others' actions
42 Problem Identification
Identifying the nature of problems
42 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
Teaching others how to do something
33 Time Management
Managing one's own time and the time of others
33 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
Using mathematics to solve problems
33 Active Learning
Working with new material or information to grasp its implications
Assessing how well one is doing when learning or doing something
33 Information Gathering
Knowing how to find information and identifying essential information
33 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
Developing an image of how a system should work under ideal conditions
29 Information Organization
Finding ways to structure or classify multiple pieces of information
Communicating effectively with others in writing as indicated by the needs of the audience
29 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
29 Systems Perception
Determining when important changes have occurred in a system or are likely to occur
29 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Reorganizing information to get a better approach to problems or tasks
25 Equipment Selection
Determining the kind of tools and equipment needed to do a job
25 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
25 Implementation Planning
Developing approaches for implementing an idea
Bringing others together and trying to reconcile differences
25 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
21 Product Inspection
Inspecting and evaluating the quality of products
Persuading others to approach things differently
21 Learning Strategies
Using multiple approaches when learning or teaching new things
17 Idea Generation
Generating a number of different approaches to problems
17 Technology Design
Generating or adapting equipment and technology to serve user needs
17 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
8 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
Determining what is causing an operating error and deciding what to do about it
8 Operation and Control
Controlling operations of equipment or systems
8 Systems Evaluation
Looking at many indicators of system performance, taking into account their accuracy
4 Equipment Maintenance
Performing routine maintenance and determining when and what kind of maintenance is needed
Repairing machines or systems using the needed tools
Conducting tests to determine whether equipment, software, or procedures are operating as expected
4 Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
4 Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly .
Abilities elements are ranked by importance.
90 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
70 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
65 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
60 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
55 Speech Recognition
The ability to identify and understand the speech of another person
50 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
50 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
45 Static Strength
The ability to exert maximum muscle force to lift, push, pull, or carry objects
45 Written Expression
The ability to communicate information and ideas in writing so others will understand
45 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
40 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
40 Gross Body Equilibrium
The ability to keep or regain one's body balance or stay upright when in an unstable position
40 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
40 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
35 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
35 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
The ability to remember information such as words, numbers, pictures, and procedures
30 Extent Flexibility
The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
30 Arm-Hand Steadiness
The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position
30 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
30 Written Comprehension
The ability to read and understand information and ideas presented in writing
30 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
25 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
25 Multilimb Coordination
The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion
25 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
The ability to exert one's self physically over long periods of time without getting winded or out of breath
25 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
20 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
20 Hearing Sensitivity
The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness
20 Far Vision
The ability to see details at a distance
20 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
20 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
20 Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue
15 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
15 Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
15 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
10 Speed of Limb Movement
The ability to quickly move the arms or legs
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
10 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
10 Control Precision
The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions
5 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
5 Depth Perception
The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer
5 Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object
5 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
5 Sound Localization
The ability to tell the direction from which a sound originated
5 Night Vision
The ability to see under low light conditions
Work activities elements are ranked by importance.
92 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
83 Assisting and Caring for Others
Providing assistance or personal care to others.
75 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
71 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
71 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
63 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
58 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
54 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
54 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
50 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
46 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
46 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
42 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
38 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
38 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
33 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
33 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
33 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
29 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
29 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
25 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
25 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
25 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
25 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
21 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
17 Drafting and Specifying Technical Devices
Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
17 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
13 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
13 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
8 Repairing and Maintaining Electrical Equipment
Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
8 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
8 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
8 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
8 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
4 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
4 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
100 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
96 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
93 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
90 (F) Indoors
How frequently does this job require the worker to work: Indoors
80 (F) Standing
How much time in a usual work period does the worker spend: Standing?
76 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
72 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
60 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
60 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
51 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
45 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
45 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
45 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
40 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
37 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
37 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
36 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
35 (F) High Places
How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
35 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
35 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
35 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
35 (F) Keeping or Regaining Balance
How much time in a usual work period does the worker spend: Keeping or regaining balance?
30 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
30 (F) Whole Body Vibration
How often during a usual work period is the worker exposed to the following conditions: Whole body vibration (e.g., operating a jackhammer or earthmoving equipment)?
28 (D) High Places
If injury, due to exposure to high places, were to occur while performing this job, how serious would be the likely outcome? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
27 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
25 (F) Extremely Bright or Inadequate Lighting
How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?
24 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
20 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
20 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
20 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
20 (D) Hazardous Conditions
If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
16 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
15 (F) Common Protective or Safety Attire
How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?
15 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
14 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
10 (F) Very Hot
How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?
10 (F) Diseases or Infections
How often does this job require the worker to be exposed to diseases/infection? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
10 (F) Hazardous Conditions
How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
10 (A) Degree of Automation
Indicate the level of automation of this job.
9 (L) High Places
What is the likelihood that the worker would be injured as a result of being exposed to high places while performing this job? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
8 (I) Take a Position Opposed to Others
How important are interactions requiring the worker to: Take a position opposed to coworkers or others?
6 (L) Diseases or Infections
What is the likelihood that the worker would be injured as a result of being exposed to diseases/infections while performing this job? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
5 (F) Deal With Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
5 (F) Climbing Ladders, Scaffolds, Poles, etc.
How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?
4 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
4 (D) Diseases or Infections
If injury, due to exposure to diseases/infection, were to occur while performing this job, how serious would be the likely outcome? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
3 (L) Hazardous Conditions
What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
Interest elements are ranked by occupational interest.
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Work values elements are ranked by extent.
74 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
70 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
46 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
42 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
36 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
29 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
78 Social Service
Workers on this job have work where they do things for other people
Workers on this job have co-workers who are easy to get along with
75 Supervision, Technical
Workers on this job have supervisors who train their workers well
69 Company Policies and Practices
Workers on this job are treated fairly by the company
69 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
66 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
Workers on this job have steady employment
Workers on this job are paid well in comparison with other workers
47 Social Status
Workers on this job are looked up to by others in their company and their community
Workers on this job receive recognition for the work they do
47 Working Conditions
Workers on this job have good working conditions
Workers on this job give directions and instructions to others
Workers on this job are busy all the time
Workers on this job get a feeling of accomplishment
Workers on this job plan their work with little supervision
Workers on this job have something different to do every day
Workers on this job have opportunities for advancement
Workers on this job make decisions on their own
28 Ability Utilization
Workers on this job make use of their individual abilities
Workers on this job do their work alone
Workers on this job try out their own ideas
|DOT91 (Dictionary of Occupational Titles):||
352367010 Airplane-Flight Attendant
352367014 Flight Attendant, Ramp
|AIM97 (Apprenticeship Information Management):||
|CEN90 (1990 Census Occupations):||
463 Public Transportation Attendants
|CIP90 (Classification of Instructional Programs):||
490106 Flight Attendant
|GOE93 (Guide for Occupational Exploration):||
090104 Hospitality Services: Safety and Comfort Services
|MOC97 (Military Occupational Codes):||
8A000 In-Flight Passenger Service Specialist
8289 Flight Attendant
|OES98 (Occupational Employment Statistics):||
68026 Flight Attendants
|OPM97 (Office of Personnel Management Occupations):||
|SOC98 (Standard Occupational Classification):||
39-6031 Flight Attendants