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CODE: 65017
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TITLE: Counter Attendants- Lunchroom, Coffee Shop, or Cafeteria

DEFINITION: Serve food to diners at counter or from a steam table. Exclude counter attendants who also wait tables.

  • TASKS
  • KNOWLEDGE
  • SKILLS
  • ABILITIES
  • WORK ACTIVITIES
  • WORK CONTEXT
  • INTERESTS
  • WORK VALUES
  • CROSSWALKS


    TASKS:

    1. Serves food, beverages, or desserts to customers in variety of settings, such as take out counter of restaurant or lunchroom.

    2. Serves salads, vegetables, meat, breads, and cocktails, ladles soups and sauces, portions desserts, and fills beverage cups and glasses.

    3. Calls order to kitchen and picks up and serves order when it is ready.

    4. Writes items ordered on tickets, totals orders, passes orders to cook, and gives ticket stubs to customers to identify filled orders.

    5. Serves sandwiches, salads, beverages, desserts, and candies to employees in industrial establishment.

    6. Replenishes foods at serving stations.

    7. Prepares and serves soft drinks and ice cream dishes, such as sundaes, using memorized formulas and methods of following directions.

    8. Brews coffee and tea and fills containers with requested beverages.

    9. Wraps menu items, such as sandwiches, hot entrees, and desserts.

    10. Accepts payment for food, using cash register or adding machine to total check.

    11. Prepares sandwiches, salads, and other shortorder items.

    12. Carves meat.

    13. Adds relishes and garnishes according to instructions.

    14. Scrubs and polishes counters, steamtables, and other equipment, and cleans glasses, dishes, and fountain equipment and polishes metalwork on fountain.

    15. Orders items to replace stocks.

    KNOWLEDGE:
    Knowledge elements are ranked by importance.

    83 Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

    50 English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

    42 Mathematics
    Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications

    33 Sales and Marketing
    Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems

    21 Production and Processing
    Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods

    17 Law, Government and Jurisprudence
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

    13 Psychology
    Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

    13 Clerical
    Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology

    13 Food Production
    Knowledge of techniques and equipment for planting, growing, and harvesting of food for consumption including crop rotation methods, animal husbandry, and food storage/handling techniques

    8 Economics and Accounting
    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

    8 Chemistry
    Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods

    8 Sociology and Anthropology
    Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins

    4 Therapy and Counseling
    Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects

    4 Transportation
    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations

    4 Education and Training
    Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

    4 Telecommunications
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems

    4 Physics
    Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena

    4 Public Safety and Security
    Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property

    4 Computers and Electronics
    Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming

    SKILLS:
    Skills elements are ranked by importance.

    71 Service Orientation
    Actively looking for ways to help people

    58 Active Listening
    Listening to what other people are saying and asking questions as appropriate

    50 Mathematics
    Using mathematics to solve problems

    46 Social Perceptiveness
    Being aware of others' reactions and understanding why they react the way they do

    38 Writing
    Communicating effectively with others in writing as indicated by the needs of the audience

    38 Speaking
    Talking to others to effectively convey information

    33 Coordination
    Adjusting actions in relation to others' actions

    29 Operation and Control
    Controlling operations of equipment or systems

    25 Information Organization
    Finding ways to structure or classify multiple pieces of information

    25 Reading Comprehension
    Understanding written sentences and paragraphs in work related documents

    21 Management of Material Resources
    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work

    21 Monitoring
    Assessing how well one is doing when learning or doing something

    21 Problem Identification
    Identifying the nature of problems

    21 Equipment Selection
    Determining the kind of tools and equipment needed to do a job

    21 Product Inspection
    Inspecting and evaluating the quality of products

    17 Management of Financial Resources
    Determining how money will be spent to get the work done, and accounting for these expenditures

    17 Active Learning
    Working with new material or information to grasp its implications

    17 Information Gathering
    Knowing how to find information and identifying essential information

    17 Equipment Maintenance
    Performing routine maintenance and determining when and what kind of maintenance is needed

    17 Judgment and Decision Making
    Weighing the relative costs and benefits of a potential action

    17 Idea Evaluation
    Evaluating the likely success of an idea in relation to the demands of the situation

    17 Solution Appraisal
    Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

    13 Time Management
    Managing one's own time and the time of others

    13 Identification of Key Causes
    Identifying the things that must be changed to achieve a goal

    13 Visioning
    Developing an image of how a system should work under ideal conditions

    13 Idea Generation
    Generating a number of different approaches to problems

    8 Learning Strategies
    Using multiple approaches when learning or teaching new things

    8 Systems Perception
    Determining when important changes have occurred in a system or are likely to occur

    8 Operation Monitoring
    Watching gauges, dials, or other indicators to make sure a machine is working properly

    8 Operations Analysis
    Analyzing needs and product requirements to create a design

    8 Synthesis/Reorganization
    Reorganizing information to get a better approach to problems or tasks

    4 Repairing
    Repairing machines or systems using the needed tools

    4 Installation
    Installing equipment, machines, wiring, or programs to meet specifications

    4 Negotiation
    Bringing others together and trying to reconcile differences

    4 Troubleshooting
    Determining what is causing an operating error and deciding what to do about it

    4 Implementation Planning
    Developing approaches for implementing an idea

    4 Critical Thinking
    Using logic and analysis to identify the strengths and weaknesses of different approaches

    4 Identifying Downstream Consequences
    Determining the long-term outcomes of a change in operations .

    ABILITIES:
    Abilities elements are ranked by importance.

    65 Wrist-Finger Speed
    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists

    60 Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences

    55 Manual Dexterity
    The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects

    55 Number Facility
    The ability to add, subtract, multiply, or divide quickly and correctly

    50 Oral Expression
    The ability to communicate information and ideas in speaking so others will understand

    50 Static Strength
    The ability to exert maximum muscle force to lift, push, pull, or carry objects

    40 Written Expression
    The ability to communicate information and ideas in writing so others will understand

    40 Speech Clarity
    The ability to speak clearly so that it is understandable to a listener

    35 Speech Recognition
    The ability to identify and understand the speech of another person

    35 Arm-Hand Steadiness
    The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position

    30 Stamina
    The ability to exert one's self physically over long periods of time without getting winded or out of breath

    30 Time Sharing
    The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

    30 Speed of Limb Movement
    The ability to quickly move the arms or legs

    30 Trunk Strength
    The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing

    30 Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    25 Memorization
    The ability to remember information such as words, numbers, pictures, and procedures

    25 Selective Attention
    The ability to concentrate and not be distracted while performing a task over a period of time

    25 Written Comprehension
    The ability to read and understand information and ideas presented in writing

    25 Near Vision
    The ability to see details of objects at a close range (within a few feet of the observer)

    25 Information Ordering
    The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.

    20 Multilimb Coordination
    The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion

    20 Gross Body Coordination
    The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion

    20 Mathematical Reasoning
    The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem

    20 Hearing Sensitivity
    The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness

    20 Extent Flexibility
    The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs

    15 Finger Dexterity
    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

    15 Spatial Orientation
    The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self

    15 Visual Color Discrimination
    The ability to match or detect differences between colors, including shades of color and brightness

    15 Reaction Time
    The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears

    10 Originality
    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

    10 Fluency of Ideas
    The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.

    10 Deductive Reasoning
    The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.

    10 Inductive Reasoning
    The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.

    10 Dynamic Flexibility
    The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs

    10 Response Orientation
    The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts

    10 Auditory Attention
    The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds

    10 Rate Control
    The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene

    10 Control Precision
    The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions

    10 Dynamic Strength
    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue

    10 Visualization
    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged

    5 Sound Localization
    The ability to tell the direction from which a sound originated

    5 Far Vision
    The ability to see details at a distance

    5 Gross Body Equilibrium
    The ability to keep or regain one's body balance or stay upright when in an unstable position

    5 Explosive Strength
    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object

    5 Speed of Closure
    The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern

    5 Perceptual Speed
    The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object

    WORK ACTIVITIES:
    Work activities elements are ranked by importance.

    83 Performing For or Working With Public
    Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

    79 Handling and Moving Objects
    Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.

    67 Communicating With Persons Outside Organization
    Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    58 Performing General Physical Activities
    Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.

    54 Getting Information Needed to Do the Job
    Observing, receiving, and otherwise obtaining information from all relevant sources.

    54 Communicating With Other Workers
    Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    54 Implementing Ideas or Programs
    Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

    46 Documenting or Recording Information
    Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

    42 Identifying Objects, Actions, and Events
    Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

    42 Controlling Machines and Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

    42 Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.

    42 Establishing and Maintaining Relationships
    Developing constructive and cooperative working relationships with others.

    33 Monitor Processes, Material, or Surroundings
    Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

    29 Updating and Using Job-Relevant Knowledge
    Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.

    29 Assisting and Caring for Others
    Providing assistance or personal care to others.

    29 Monitoring and Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.

    25 Estimating Needed Characteristics
    Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.

    25 Organizing, Planning, and Prioritizing
    Developing plans to accomplish work, and prioritizing and organizing one's own work.

    21 Interpreting Meaning of Information to Others
    Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.

    21 Selling or Influencing Others
    Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.

    21 Judging Qualities of Things, Services, or People
    Making judgments about or assessing the value, importance, or quality of things or people.

    17 Making Decisions and Solving Problems
    Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

    17 Performing Administrative Activities
    Approving requests, handling paperwork, and performing day-to-day administrative tasks.

    13 Evaluating Information Against Standards
    Evaluating information against a set of standards and verifying that it is correct.

    13 Inspecting Equipment, Structures, or Material
    Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.

    13 Coordinating Work and Activities of Others
    Coordinating members of a work group to accomplish tasks.

    13 Analyzing Data or Information
    Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

    8 Thinking Creatively
    Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

    8 Operating Vehicles or Equipment
    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

    8 Repairing and Maintaining Mechanical Equipment
    Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

    8 Repairing and Maintaining Electrical Equipment
    Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

    4 Resolving Conflict or Negotiating with Others
    Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.

    4 Teaching Others
    Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.

    4 Coaching and Developing Others
    Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.

    4 Providing Consultation and Advice to Others
    Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

    WORK CONTEXT:
    Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .

    100 (F) Indoors
    How frequently does this job require the worker to work: Indoors

    90 (F) Standing
    How much time in a usual work period does the worker spend: Standing?

    84 (I) Provide a Service to Others
    How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?

    75 (F) Special Uniform
    How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?

    70 (C) Job-Required Social Interaction
    How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?

    68 (I) Importance of Being Sure All Is Done
    How important is it to be sure that all the details of this job are performed and everything is done completely?

    68 (I) Importance of Being Exact or Accurate
    How important is being very exact or highly accurate in performing this job?

    68 (I) Deal With External Customers
    How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?

    65 (F) Using Hands on Objects, Tools, Controls
    How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?

    60 (F) Walking or Running
    How much time in a usual work period does the worker spend: Walking or running?

    45 (F) Making Repetitive Motions
    How much time in a usual work period does the worker spend: Making repetitive motions?

    35 (F) Deal With Unpleasant or Angry People
    How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

    30 (F) Hazardous Situations
    How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    30 (F) Bending or Twisting the Body
    How much time in a usual work period does the worker spend: Bending or twisting the body?

    29 (H) Responsible for Health and Safety of Others
    How responsible is the worker for others' health and safety on this job?

    28 (I) Persuade Someone to a Course of Action
    How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?

    28 (I) Importance of Repeating Same Tasks
    How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

    24 (I) Importance of Being Aware of New Events
    How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?

    23 (L) Hazardous Situations
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    20 (O) Objective or Subjective Information
    How objective or subjective is the information communicated in this job?

    20 (F) Sounds or Noise Levels Are Distracting
    How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?

    20 (F) Frequency in Conflict Situations
    How frequently do the job requirements place the worker in conflict situations?

    20 (S) Consequence of Error
    How serious would the result usually be if the worker made a mistake that was not readily correctable?

    20 (F) Kneeling, Crouching or Crawling
    How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?

    16 (I) Pace Determined by Speed of Equipment
    How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

    15 (F) Sitting
    How much time in a usual work period does the worker spend: Sitting?

    15 (F) Contaminants
    How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?

    15 (F) Common Protective or Safety Attire
    How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?

    15 (F) Outdoors
    How frequently does this job require the worker to work: Outdoors

    15 (F) Very Hot
    How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?

    13 (E) Frustrating Circumstances
    To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?

    12 (D) Hazardous Situations
    If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    10 (F) Hazardous Equipment
    How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    7 (A) Degree of Automation
    Indicate the level of automation of this job.

    6 (L) Hazardous Equipment
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    5 (F) Keeping or Regaining Balance
    How much time in a usual work period does the worker spend: Keeping or regaining balance?

    5 (F) Climbing Ladders, Scaffolds, Poles, etc.
    How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?

    5 (F) Deal With Physically Aggressive People
    How frequently does this job require the worker to deal with physical aggression of violent individuals?

    4 (I) Supervise, Coach, Train Others
    How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?

    4 (D) Hazardous Equipment
    If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    4 (I) Coordinate or Lead Others
    How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?

    4 (I) Take a Position Opposed to Others
    How important are interactions requiring the worker to: Take a position opposed to coworkers or others?

    3 (R) Responsibility for Outcomes and Results
    How responsible is the worker for work outcomes and results of other workers?

    INTERESTS:
    Interest elements are ranked by occupational interest.

    72 Social
    Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

    72 Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

    50 Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

    44 Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

    17 Artistic
    Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

    17 Investigative
    Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

    WORK VALUES:
    Work values elements are ranked by extent.

    69 Relationships-Mean Extent
    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

    54 Support-Mean Extent
    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

    36 Working Conditions-Mean Extent
    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

    23 Achievement-Mean Extent
    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

    23 Independence-Mean Extent
    Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

    14 Recognition-Mean Extent
    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

    75 Moral Values
    Workers on this job are never pressured to do things that go against their sense of right and wrong

    69 Co-workers
    Workers on this job have co-workers who are easy to get along with

    63 Social Service
    Workers on this job have work where they do things for other people

    63 Supervision, Technical
    Workers on this job have supervisors who train their workers well

    53 Activity
    Workers on this job are busy all the time

    50 Company Policies and Practices
    Workers on this job are treated fairly by the company

    50 Supervision, Human Relations
    Workers on this job have supervisors who back up their workers with management

    41 Security
    Workers on this job have steady employment

    38 Working Conditions
    Workers on this job have good working conditions

    34 Compensation
    Workers on this job are paid well in comparison with other workers

    28 Independence
    Workers on this job do their work alone

    28 Autonomy
    Workers on this job plan their work with little supervision

    28 Responsibility
    Workers on this job make decisions on their own

    25 Advancement
    Workers on this job have opportunities for advancement

    25 Achievement
    Workers on this job get a feeling of accomplishment

    22 Ability Utilization
    Workers on this job make use of their individual abilities

    22 Variety
    Workers on this job have something different to do every day

    13 Recognition
    Workers on this job receive recognition for the work they do

    13 Creativity
    Workers on this job try out their own ideas

    13 Authority
    Workers on this job give directions and instructions to others

    6 Social Status
    Workers on this job are looked up to by others in their company and their community

    CROSSWALKS:
    DOT91 (Dictionary of Occupational Titles): 311477014 Counter Attendant, Lunchroom or Coffee Shop
    319474010 Fountain Server
    311477038 Waiter/Waitress, Take Out
    311674010 Canteen Operator
    311677014 Counter Attendant, Cafeteria

    AIM97 (Apprenticeship Information Management): No crosswalks

    CEN90 (1990 Census Occupations): 438 Food Counter, Fountain and Related Occupations

    CIP90 (Classification of Instructional Programs): 080901 Hospitality and Recreation Marketing Operations, General
    080906 Food Sales Operations
    120507 Waiter/Waitress and Dining Room Manager

    GOE93 (Guide for Occupational Exploration): 090502 Attendant Services: Food Services
    090401 Customer Services: Food Services

    MOC97 (Military Occupational Codes): No crosswalks

    OES98 (Occupational Employment Statistics): 65017 Counter Attendants - Lunchroom, Coffee Shop, Or Cafeteria

    OPM97 (Office of Personnel Management Occupations): No crosswalks

    SOC98 (Standard Occupational Classification): 35-3022 Counter Attendants, Cafeteria, Food Concession, and Coffee Shop


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