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TITLE: Mail Clerks, Except Mail Machine Operators and Postal Service
DEFINITION: Prepare incoming and outgoing mail for distribution. Duties include time stamping, opening, reading, sorting, and routing incoming mail; sealing, stamping, and affixing postage to outgoing mail or packages; and keeping necessary records and completed forms. Exclude workers whose primary duty is mail distribution or operation of mail-preparing and mail-handling machines.
1. Sorts letters or packages into sacks or bins, and places identifying tag on sack or bin, according to destination and type.
2. Affixes postage to packages or letter by hand, or stamps with postage meter, and dispatches mail.
3. Stamps date and time of receipt of incoming mail, and distributes and collects mail.
4. Seals or opens envelopes by hand or machine.
5. Records and maintains records of information such as charges and destination of insured, registered or C.O.D. packages.
6. Wraps packages or bundles by hand or using tying machine.
7. Weighs packages or letters, computes charges, and accepts payment, using weight scale and rate chart.
8. Inspects wrapping, address, and appearance of outgoing package or letter for conformance to standards, and accuracy.
9. Addresses packages or letters by hand, or using addressing machine, label, or stamp.
10. Stacks bundles of bulk printed matter for shipment, and loads and unloads from trucks and conveyors.
11. Releases packages or letters to customer upon presentation of written notice or other identification.
12. Receives request for merchandise samples or promotional literature, prepares shipping slips, and mails samples or literature.
13. Answers inquiries regarding shipping or mailing policies.
Knowledge elements are ranked by importance.
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
40 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
40 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
35 Production and Processing
Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena
20 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
20 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
20 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
10 Sales and Marketing
Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
10 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
10 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance
10 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
10 Personnel and Human Resources
Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems
5 Engineering and Technology
Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications
Knowledge of plant and animal living tissue, cells, organisms, and entities, including their functions, interdependencies, and interactions with each other and the environment
5 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
5 Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
5 History and Archeology
Knowledge of past historical events and their causes, indicators, and impact on particular civilizations and cultures
Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
Skills elements are ranked by importance.
Communicating effectively with others in writing as indicated by the needs of the audience
79 Information Organization
Finding ways to structure or classify multiple pieces of information
Using mathematics to solve problems
79 Product Inspection
Inspecting and evaluating the quality of products
75 Problem Identification
Identifying the nature of problems
Assessing how well one is doing when learning or doing something
71 Service Orientation
Actively looking for ways to help people
71 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
67 Information Gathering
Knowing how to find information and identifying essential information
Talking to others to effectively convey information
67 Active Listening
Listening to what other people are saying and asking questions as appropriate
Reorganizing information to get a better approach to problems or tasks
58 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
54 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
54 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
54 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
50 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
46 Operation and Control
Controlling operations of equipment or systems
46 Time Management
Managing one's own time and the time of others
Adjusting actions in relation to others' actions
38 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
33 Idea Generation
Generating a number of different approaches to problems
33 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
33 Operations Analysis
Analyzing needs and product requirements to create a design
29 Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly
29 Equipment Selection
Determining the kind of tools and equipment needed to do a job
29 Learning Strategies
Using multiple approaches when learning or teaching new things
29 Active Learning
Working with new material or information to grasp its implications
Conducting tests to determine whether equipment, software, or procedures are operating as expected
Developing an image of how a system should work under ideal conditions
21 Systems Perception
Determining when important changes have occurred in a system or are likely to occur
21 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
21 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
Bringing others together and trying to reconcile differences
Persuading others to approach things differently
Using scientific methods to solve problems
13 Systems Evaluation
Looking at many indicators of system performance, taking into account their accuracy
13 Technology Design
Generating or adapting equipment and technology to serve user needs
8 Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
Determining what is causing an operating error and deciding what to do about it
Repairing machines or systems using the needed tools
4 Implementation Planning
Developing approaches for implementing an idea
4 Equipment Maintenance
Performing routine maintenance and determining when and what kind of maintenance is needed
Teaching others how to do something .
Abilities elements are ranked by importance.
80 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
75 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
70 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
70 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
65 Written Comprehension
The ability to read and understand information and ideas presented in writing
60 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
55 Written Expression
The ability to communicate information and ideas in writing so others will understand
50 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
50 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
50 Static Strength
The ability to exert maximum muscle force to lift, push, pull, or carry objects
50 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
50 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
50 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
50 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
50 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
50 Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
45 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
45 Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs
45 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
40 Multilimb Coordination
The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion
40 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
40 Extent Flexibility
The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
35 Control Precision
The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions
30 Arm-Hand Steadiness
The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position
30 Speed of Limb Movement
The ability to quickly move the arms or legs
The ability to exert one's self physically over long periods of time without getting winded or out of breath
The ability to remember information such as words, numbers, pictures, and procedures
25 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
25 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
25 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
25 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
25 Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue
25 Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object
25 Rate Control
The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene
25 Speech Recognition
The ability to identify and understand the speech of another person
20 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
20 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
20 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
20 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
20 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
20 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
20 Far Vision
The ability to see details at a distance
20 Visual Color Discrimination
The ability to match or detect differences between colors, including shades of color and brightness
15 Depth Perception
The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer
15 Gross Body Equilibrium
The ability to keep or regain one's body balance or stay upright when in an unstable position
10 Night Vision
The ability to see under low light conditions
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
5 Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are focused forward
5 Glare Sensitivity
The ability to see objects in the presence of glare or bright lighting
5 Hearing Sensitivity
The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness
5 Sound Localization
The ability to tell the direction from which a sound originated
Work activities elements are ranked by importance.
83 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
71 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
63 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
63 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
58 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
58 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
54 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
50 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
46 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
46 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
42 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
42 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
38 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
38 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
38 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
33 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
33 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
29 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
29 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
25 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
25 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
21 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
21 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
17 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
17 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
13 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
13 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
8 Developing Objectives and Strategies
Establishing long range objectives and specifying the strategies and actions to achieve these objectives.
8 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
8 Drafting and Specifying Technical Devices
Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
8 Repairing and Maintaining Mechanical Equipment
Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
8 Assisting and Caring for Others
Providing assistance or personal care to others.
8 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
8 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
8 Guiding, Directing and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
8 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
4 Interacting With Computers
Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
4 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
4 Repairing and Maintaining Electrical Equipment
Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
4 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
4 Staffing Organizational Units
Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.
4 Operating Vehicles or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
95 (F) Indoors
How frequently does this job require the worker to work: Indoors
75 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
72 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
68 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
65 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
65 (F) Standing
How much time in a usual work period does the worker spend: Standing?
64 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
60 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
52 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
50 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
44 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
40 (A) Degree of Automation
Indicate the level of automation of this job.
37 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
35 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
32 (I) Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
30 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
30 (F) Hazardous Situations
How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns
30 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
30 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
30 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
27 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
25 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
25 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
24 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
20 (F) Extremely Bright or Inadequate Lighting
How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?
20 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
20 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
17 (L) Hazardous Situations
What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns
16 (D) Diseases or Infections
If injury, due to exposure to diseases/infection, were to occur while performing this job, how serious would be the likely outcome? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
16 (D) Hazardous Situations
If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns
15 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
15 (F) Keeping or Regaining Balance
How much time in a usual work period does the worker spend: Keeping or regaining balance?
15 (F) Deal With Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
15 (F) Very Hot
How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?
15 (F) Diseases or Infections
How often does this job require the worker to be exposed to diseases/infection? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
12 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
12 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
12 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
10 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
10 (F) Radiation
How often does this job require the worker to be exposed to radiation?
10 (F) High Places
How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
10 (F) Common Protective or Safety Attire
How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?
6 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
6 (L) Diseases or Infections
What is the likelihood that the worker would be injured as a result of being exposed to diseases/infections while performing this job? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
5 (F) Hazardous Equipment
How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
5 (F) Climbing Ladders, Scaffolds, Poles, etc.
How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?
4 (D) Radiation
If injury, due to exposure to radiation, were to occur while performing this job, how serious would be the likely outcome?
4 (D) High Places
If injury, due to exposure to high places, were to occur while performing this job, how serious would be the likely outcome? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
4 (I) Take a Position Opposed to Others
How important are interactions requiring the worker to: Take a position opposed to coworkers or others?
4 (D) Hazardous Equipment
If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
3 (L) Radiation
What is the likelihood that the worker would be injured as a result of being exposed to radiation while performing this job?
3 (L) High Places
What is the likelihood that the worker would be injured as a result of being exposed to high places while performing this job? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
3 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
3 (L) Hazardous Equipment
What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
Interest elements are ranked by occupational interest.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work values elements are ranked by extent.
65 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
53 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
53 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
30 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
23 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
19 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
78 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
Workers on this job have steady employment
69 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
Workers on this job are busy all the time
63 Company Policies and Practices
Workers on this job are treated fairly by the company
63 Supervision, Technical
Workers on this job have supervisors who train their workers well
Workers on this job do their work alone
Workers on this job have co-workers who are easy to get along with
50 Working Conditions
Workers on this job have good working conditions
Workers on this job have opportunities for advancement
Workers on this job are paid well in comparison with other workers
Workers on this job plan their work with little supervision
Workers on this job receive recognition for the work they do
31 Social Status
Workers on this job are looked up to by others in their company and their community
28 Social Service
Workers on this job have work where they do things for other people
25 Ability Utilization
Workers on this job make use of their individual abilities
Workers on this job have something different to do every day
Workers on this job get a feeling of accomplishment
Workers on this job try out their own ideas
Workers on this job give directions and instructions to others
Workers on this job make decisions on their own
|DOT91 (Dictionary of Occupational Titles):||
222387038 Parcel Post Clerk
209587018 Direct-Mail Clerk
249687010 Office Copy Selector
222367022 Express Clerk
222587032 Mailer Apprentice
209687026 Mail Clerk
222567018 Slot-Tag Inserter
|AIM97 (Apprenticeship Information Management):||
|CEN90 (1990 Census Occupations):||
356 Mail Clerks, Exc. Postal Service
|CIP90 (Classification of Instructional Programs):||
520408 General Office/Clerical and Typing Services
520401 Administrative Assistant/Secretarial Science, General
|GOE93 (Guide for Occupational Exploration):||
070301 Financial Detail: Paying and Receiving
070504 Records Processing: Routing and Distribution
070702 Clerical Handling: Sorting and Distrubtion
050901 Material Control: Shipping, Receiving, and Stock Checking
|MOC97 (Military Occupational Codes):||
|OES98 (Occupational Employment Statistics):||
57302 Mail Clerks, Except Mail Machine Operators and Postal Service
|OPM97 (Office of Personnel Management Occupations):||
0305 Mail and File
|SOC98 (Standard Occupational Classification):||
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service