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TITLE(s): RESERVATIONS AGENT (air trans.) alternate titles: telephone-sales agent Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of TICKET AGENT (any industry) 238.367-026 or customer, using timetables, airline manuals, reference guides, and tariff book. Types requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability. Telephones customer or TICKET AGENT (any industry) to advise of changes in flight plan or to cancel or confirm reservation. May maintain advance or current inventory of available passenger space on flights. May advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights. GOE: 07.04.03 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 82 ONET CROSSWALK: 53805 Reservation and Transportation Ticket Agents | |||||||||||||||||||||||||||||||||||
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