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TITLE(s): INFORMATION CLERK (clerical) Answers inquiries from persons entering establishment: Provides information regarding activities conducted at establishment, and location of departments, offices, and employees within organization. Informs customer of location of store merchandise in retail establishment. Provides information concerning services, such as laundry and valet services, in hotel. Receives and answers requests for information from company officials and employees. May call employees or officials to information desk to answer inquiries. May keep record of questions asked. GOE: 07.04.04 STRENGTH: S GED: R4 M2 L3 SVP: 4 DLU: 86 ONET CROSSWALK: 55305 Receptionists and Information Clerks | |||||||||||||||||||||||||||||||||||
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